"Introducing e-government at central and local level and providing e-services to businesses, citizens and among different state bodies can reduce costs, improve government operational efficiency, and enhance citizen services. This process is a complex one and requires a proper legislative framework and the development of a shared compelling digital vision at country, regional and local level."
Pastora Valero is Vice President, Public Policy and Government Affairs, for Europe, Middle
East, Africa and Russia (EMEAR) for Cisco Systems Inc., where she leads government affairs’ activities in the region and is responsible for developing and advancing Cisco’s technology and communications policy agenda with respect to broadband, internet governance, IP enabled services, trade, energy and technology policy issues.
“Modern e-government solutions enable governments to serve their citizens and businesses better and more transparently, to work more efficiently and to save tax-payers’ money. We need more awareness and strong political leadership to overcome persistent barriers to modernizing public administrations in Europe.”

Sebastian Hufnagel, Government Affairs Manager EMEA at Dell.
Sebastian Hufnagel is a digital policy expert with a strong background in European Union politics and government. As part of Dell’s Government Affairs team for Europe, Middle East and Africa, he facilitates the company’s relations with governments, provides recommendations to policy-makers and helps the business navigating the challenges and opportunities of new regulations. Previously, Sebastian headed the office of a German Member of the European Parliament and worked in the European Commission’s innovation policy unit.


Alexander Yolovski
managed the elaboration the “Good Governance” Operational Program, which set out the EU-funding priorities, related to implementing the administrative reform and introducing the eGovernment. He took a leading role in negotiating the approval and acceptance of the operational program by the European Commission. For many years Alexander Yolovski coordinated the elaboration of annual indicative working programs and controlled the selection and contracting processes related to the provision of grants under eGovernment development procedures, the improvement of the electronic administrative services delivery to both individual citizens and the business entities and also the elaboration and improvement of primary inventories for providing internal administrative eServices.

with the participation of:

Igor Pravica

Igor Pravica

the Country Leader of IBM Bulgaria